Business
Customers express satisfaction with NEM Insurance Services

By Rosemary Iwunze
NEM Insurance Plc, one of the top three insurance companies in Nigeria and currently number one non-life licenced insurance company by insurance revenue in the insurance industry received tremendous accolades from various customers in this year’s Customers Service week.
The Customer Service Week provided an avenue for companies to renew their relationships with their clients and also get feedback on how best to relate with them.
For companies that esteem customers through offering them satisfactory services, they were rewarded with accolades and compliments, an indication that they are doing well.
The Customer Service Week celebration provided great opportunities for customers to express their feelings and offer areas of improvements to the company.
The celebration attracted many customers to the company’s Head Office and branches across the country. The happy customers came in their numbers to engage and celebrate with the company.
Those who spoke have these to say.
Managing Director Senforce Insurance Brokers Kayode Ogunbotu, submitted that NEM Insurance is a fantastic insurance provider, and it has been doing fantastically well when it comes to claims.
According to him, the firm response to claims very promptly, and is very friendly.
”There is no challenge or any difficulties that you may have, when it comes to relationships with NEM. They are very good managers of the relationship, from the side of insurance to the side of the broker, and to the side of our clients – the policyholders.
”As brokers, we are in between insurance companies and the public. NEM Insurance has been so friendly; the staff are very welcoming. They don’t delay claims, and they respond to emails; even their technology is superb, which is one thing I cherish. I don’t need to leave my office to get business done. Once I have a business dealing with them, I send it through email, and before you know it, I get my response. Before you know it, I have everything I need to make the transaction smooth, and I always get it from them, and they don’t waste time,” he submitted.
He said he has been doing business with NEM for about 35 years, adding that as MD/CEO, he has been with the company for about 25 years, noting that the firm has done wonderfully well.
On claims experience with NEM Insurance, he said: “I’ve had a claim that was worth N50 million they paid promptly, noting that the company doesn’t give customers difficulties when it comes to claims settlements.
He implored the public to place their risks with NEM Insurance Plc, stressing that the company has the financial capacity to meet any risk obligations.
Managing Director Hope Equity & Trust Insurance Brokers Limited Lateef Akintoye, said the company is proactive; research oriented, and also sees things from the customer’s perspective.
He said customers are comfortable with the firm’s operations, stating that specifically, insurance basically stands on two major legs – premium and claims settlement, and customers are happy with the ways the company treats premium and claims settlements.
Sharing a personal experience with the company on claims payment, he said: “Well, in the area of claims settlement, NEM is a top provider of which. How do I mean? If you register a claim with the company and the claim has been fully documented, I can tell you in a space of hours, your settlement cheque will get to you.
”Ordinary people don’t really get into insurance; the only thing they appreciate the most is the rate of claim, and once they can get their claim, promptly they would be happy. Indeed, claims payment is the hallmark of insurance practice and NEM Insurance is really impacting lives and businesses via prompt claims payments.”
He implored the public, especially the uninsured to make sure they have one or two policies with NEM Insurance, stating that they can be rested assured that if they suffer losses, they will be supported with a timely payment.
”I want to encourage the insurance public to make sure they insure their properties because there is basically nothing we do that doesn’t involve risk. Even moving around involves risk and anything could go wrong, but with NEM Insurance, I want to believe you can be rested assured that when the chips are down, your claim will be settled in time,” he posited.
The Management of Courage Insurance Brokers Limited, commended NEM Insurance Plc for being reliable; dependable and worthy partner for over a decade, without any cause for regrets.
The broker submitted that in terms of claims payment, NEM Insurance Plc is always there and prompt.
It applauded the management and staff of NEM Insurance for being considerable; flexible and most especially, understanding the importance of relationship.
Another customer Mr. Tomiwa, said since 2018, which he has being insuring with NEM Insurance Plc, the company has being giving him peace of mind.
He said he has never had any issue as regards the settlement of his claims, noting that immediately the documents are done, claims are paid promptly.
He implored people who desire prompt insurance services to insure with the company.
The Managing Director, NEM Insurance Plc Mr. Andrew Ikekhua, commended the customers for reposing great confidence on the company and their lasting supports and patronage that have helped kept the organisation afloat.He assured customers of the company’s commitments to offering enriched services and being with them through all challenges and happy moments.He submitted that the strides achieved by the firm wouldn’t have been possible without the loyal customers, who shared and believed in the vision of the company.He said the firm has been repositioned to offer more people centred services to customers, stating that the firm would continue to win together with customers.
The post Customers express satisfaction with NEM Insurance Services appeared first on Vanguard News.
Business
Rising cost of essentials to push more Nigerians into poverty — IMF
•Maintains forecast for Nigeria’s GDP at 4.1% in 2026, 4.3% in 2027
•Says improved macroeconomic stability supports Nigeria’s economy
By Babajide Komolafe, Economy Editor
The International Monetary Fund, IMF, has warned that rising prices of essential goods will deepen poverty and food insecurity in Nigeria despite improved macroeconomic stability, even as it maintained growth forecasts for the economy in 2026 and 2027 at 4.1 per cent and 4.3 per cent.
In its July 2026 World Economic Outlook Update, the IMF also lowered its forecast for global economic growth to 3.0 per cent in 2026 from the average 3.5 per cent recorded in 2024 and 2025, citing the impact of the Middle East conflict and uneven benefits from the artificial intelligence-driven technology boom.
Commenting on Nigeria and Sub-Saharan Africa, the IMF stated: “Growth in sub-Saharan Africa is expected to remain broadly stable at 4.3 percent in 2026, though this masks substantial divergence across countries, reflecting differences in policy space, reform implementation, and exposure to external shocks.
“Oil-importing, non-resource-intensive economies are more adversely affected by higher energy and food prices, whereas some larger economies continue to benefit from earlier stabilization and reform efforts, even though they are largely absent from the AI-driven global technology upswing and face headwinds from the decline in official development assistance.
“Nigeria is supported by improved macroeconomic stability and favorable terms-of-trade effects, though higher prices for essentials are expected to further aggravate poverty and food insecurity.”
The IMF projected Nigeria’s economy to expand by 4.1 per cent in 2026 and 4.3 per cent in 2027, while Sub-Saharan Africa is expected to record growth of 4.3 per cent in 2026 and 4.5 per cent in 2027.
On the global economy, the IMF said: “Global growth is projected to be 3.0 percent in 2026 and 3.4 percent in 2027, down from the average of 3.5 percent observed in 2024–25.”
“The modest slowdown reflects the effects of the war in the Middle East being partly offset by accelerated demand-driven momentum in the global technology cycle thanks to advances in artificial intelligence (AI) and its adoption.”
The IMF further warned: “Global headline inflation is expected to increase from 4.1 percent in 2025 to 4.7 percent in 2026 before declining to 3.9 percent in 2027,” adding that the earlier disinflation trend has stalled.
Highlighting risks to the outlook, the IMF said: “The possibility of renewed Middle East conflict looms large and could extend commodity price volatility, further threaten supply chains, raise prices, and weigh on financial conditions.”
It added that “Trade fragmentation could accelerate, possibly hurting output and increasing prices,” stressing that governments should restore price stability, rebuild fiscal buffers and pursue structural reforms to strengthen energy security, AI readiness and international cooperation.”
Business
COFAS calls for Cooperative Development Fund in Anambra
Laments poor financing, weak governance in the sector
By Cynthia Alo
The Cooperative Federation of Anambra State Limited, COFAS, has called on the State Government to establish a Cooperative Development Fund, CDF, and integrate cooperatives into the state’s economic planning.
COFAS also disclosed that poor access to finance, weak governance structures, and low digital literacy among member societies are threatening the growth of cooperatives across the state.
President of COFAS, Dr. Ogochukwu Soludo, who spoke at the 2026 International Day of Cooperatives in Awka, Anambra State capital, said the proposed fund would help unlock affordable, tailored financing for the state’s many micro and small cooperative enterprises.
Representing cooperatives drawn from 179 communities across the state’s 21 local government areas, Soludo added that fragmented market access, regulatory bottlenecks, youth disengagement, and barriers facing persons with disabilities pose as challenges limiting the sector’s impact.
He warned that these constraints, if left unresolved, would prevent cooperatives from contributing meaningfully to the state’s Gross Domestic Product (GDP).
According to him, to close the gaps, COFAS had drawn up a three-year roadmap built around six priority areas, including governance and capacity building, inclusive access to finance, market linkages, youth and women inclusion, digital transformation, and advocacy for stronger partnerships.
He noted that the federation was already in talks with microfinance banks, community finance institutions and impact investors to design cooperative-friendly loan products with flexible collateral terms, particularly for women, youth and persons with disabilities.
Soludo, also disclosed plans to pilot affordable digital tools for member registration, accounting and mobile-based savings tracking in selected local government areas before a statewide rollout.
He urged financial institutions, development partners, and the private sector to design flexible credit products, support governance training, and open up supply chains to cooperative-produced goods.
He stated further: “We will measure our success by increased incomes, jobs created, businesses formalized, and communities transformed.
“Cooperatives are instruments of social cohesion and shared prosperity. With urgency, discipline, and imagination, they can be central to Anambra’s inclusive growth strategy delivering development from the grassroots upward.”
Business
CBN: Standard N100 note remains legal tender
By Emma Ujah, Abuja Bureau Chief
The Central Bank of Nigeria (CBN) has stated that the Standard N100 note is still a legal tender and must be accepted for all transactions.
The apex bank, in a statement by its Ag. Director, Corporate Communications, Mrs. Hakama Sidi-Ali, yesterday, said the clarification became necessary, following reports that some members of the public were rejecting the note.
The statement reads in full, “The attention of the Central Bank of Nigeria (CBN) has been drawn to reports of the rejection of the standard N100 banknote by some members of the public, businesses, and other stakeholders, apparently due to doubts about its continued legal tender status.
“For the avoidance of doubt, the CBN hereby reiterates that both the commemorative N100 banknote and the standard N100 banknote remain legal tender in Nigeria and must be accepted for all transactions nationwide.
“The commemorative N100 banknote, which was introduced to mark Nigeria’s centenary, did not replace the existing standard N100 banknote. The CBN strongly cautions individuals, businesses, financial institutions, and other economic agents against rejecting the standard N100 banknote. Such rejection constitutes a violation of the provisions of the CBN Act and undermines confidence in the national currency.
“The Bank will not hesitate to apply appropriate enforcement measures against any person or entity found to be in breach. The Bank remains committed to safeguarding the integrity of the Naira, ensuring confidence in all duly issued banknotes, and promoting smooth currency circulation across the country. Accordingly, members of the public are urged to accept and transact with all banknotes legally issued by the Central Bank of Nigeria.”
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